If you've found your way here, welcome! Whether you're searching for your next opportunity or looking to hire exceptional post-sales talent, I'm glad you're here.
I'm Nicole Alberg, founder of Zelda Recruiting and creator of CustomerSuccessJobs.ai.
For years, I've specialized exclusively in recruiting Customer Success, Implementation, Support, and Customer Success Operations professionals. During that time, I've partnered with some of the fastest-growing SaaS companies and helped hundreds of candidates take the next step in their careers.
One thing became obvious: our industry deserved a better place to connect.
Traditional job boards make it difficult for candidates to find relevant opportunities among thousands of unrelated listings. Employers face the opposite problem, paying to advertise roles to audiences that often aren't the right fit.
That's why I built CustomerSuccessJobs.ai.
This isn't just another job board. It's a platform created by someone who has spent years recruiting in the post-sales space and understands what great hiring looks like. Every opportunity is focused on Customer Success, Implementation, Support, and Customer Success Operations, making it easier for professionals to find meaningful roles and for employers to reach the people they're actually trying to hire.
If you're building a post-sales team, you'll connect with professionals who already understand the metrics that matter: customer adoption, retention, renewals, expansion, customer health, churn, and Net Revenue Retention. Instead of sorting through hundreds of unrelated applications, you can spend your time engaging with candidates who have chosen Customer Success as their career.
If you're looking for your next role, you'll find opportunities from companies that recognize Customer Success as a strategic function, not an afterthought.
This is just the beginning.
Through Zelda Recruiting, I've built a network of more than 30,000 Customer Success professionals across multiple platforms, and I'll be inviting them to join this community over the coming months. My goal is simple: create the best destination for Customer Success careers and the companies that invest in them.
If you believe our profession deserves a dedicated home, I'd love your help. Share CustomerSuccessJobs.ai with your colleagues, your network, and anyone passionate about Customer Success. Together, we can build something truly valuable for our community.
Thank you for being here. I'm excited you're part of what's next!
Founder, Zelda Recruiting
Creator, CustomerSuccessJobs.ai
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