About HubSync:

HubSync is a fast-growing SaaS company revolutionizing how top accounting firms manage their client engagement processes. Our cloud-based platform streamlines workflows and automates complex tasks, empowering firms to deliver exceptional client experiences while increasing efficiency. As we continue to scale, we're looking for passionate team members who thrive in a fast-paced, collaborative environment.

About the Role:

We’re looking for a Technical Integration Project Manager to play a critical role in our customer implementation process. This person will be the bridge between our customers and internal teams (Customer Success and Development), ensuring a smooth and successful setup of both out-of-the-box and custom software integrations. This is a hands-on, customer-facing role ideal for someone who is technically adept, a natural problem-solver, and thrives on driving projects to completion.

Key Responsibilities:

Serve as the primary point of contact for managing software integrations during the customer onboarding process
Partner with Customer Success Managers and Developers to scope, plan, and deliver integration projects on time and within scope
Understand customer systems and processes to ensure seamless integration with HubSync's platform
Lead technical discovery calls to gather integration requirements and translate them into technical documentation
Coordinate internal and external resources, set timelines, and communicate progress clearly to stakeholders
Manage and troubleshoot technical integration issues, escalating as needed
Document integration processes and maintain knowledge base content for internal and customer use
Continuously improve integration workflows and identify opportunities for automation or standardization

Qualifications:

3+ years of experience in project management, technical account management, or software implementation, ideally within a SaaS environment
Experience with system integrations using APIs, SSO, data exchange formats (e.g., JSON, XML), and platforms like Azure, or other ERP/CRM systems
Strong understanding of software development lifecycles and Agile methodologies
Excellent communication and interpersonal skills - you’re comfortable interfacing with both technical and non-technical stakeholders
Highly organized with the ability to manage multiple projects and priorities
Self-starter with a problem-solving mindset and comfort working in a fast-paced, early-stage startup environment
PMP or similar certification is a plus

Why HubSync?

Competitive salary and benefits package
Paid PTO, healthcare, retirement, life insurance, and disability coverage
Company-sponsored retreats and events
Growth opportunities in a dynamic startup environment
A collaborative, mission-driven team focused on innovation

“We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, s ex, s exual orientation, gender identity, national origin, veteran or disability status.”

HubSync

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