Implementation Project Manager

Client Facing- Local Candidates Only

THE COMPANY

Lanvera is a leading CCM (Customer Communications Management) outsourcing and technology company specializing in the design, production, and delivery of secure customer communications including invoices, statements, tax forms, collection letters, compliance notices and other business critical documents to any delivery channel including print, electronic and mobile platforms. Lanvera has a strong presence in the Financial Services industry and is expanding into other vertical markets.

THE POSITION- Onsite 80%

Lanvera is seeking an Implementation Project Manager to join our Client Services team. The Implementation Project Manager will play a pivotal role in implementation and change management projects. The ideal candidate will possess a strong customer service focus and have experience managing multiple projects in a client facing environment. They will be able to work effectively with both technical and non-technical project resources.

JOB FUNCTIONS

Manage new customer on-boarding projects with a high level of professionalism and attention to detail
Execute multiple, complex large scale implementation projects
Manage multiple change management projects from inception to completion.
Manage the change order process for assigned book of business
Work effectively with multiple job functions to assemble level of effort estimates for new client projects and drive the projects to meet those estimates
Maintain the project management systems to track, measure and report on project progress
Identify areas for improvement in the project management process and advocate for change

SKILLS & EXPERIENCE

Excellent client facing communication skills both verbal and written
Ability to manage multiple, client facing projects
Ability to work in a fast-paced environment and flexible in times of change
Ability to comprehend and interpret technical documentation
Proficient in MS Office suite including Word, Excel, PowerPoint, Visio and Project
Ability to motivate and encourage project team members
Excellent organization and time management skills
3-10 years of Project Management experience
A BS or BA degree in applicable field
Project Management Professional (PMP) preferred
Experience in Financial Services industry or SAAS implementation strongly preferred

COMPANY BENEFITS:

Lanvera offers excellent benefits including three weeks of PTO, Health Insurance, 401K with dollar matching, profit sharing, and long-term disability.

Please send your resume and salary history to: stephanie.perry@lanvera.com

Lanvera reserves the right to perform a Background Check on all candidates selected.

Lanvera

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