About Steer Health

Steer Health is an AI-native healthcare engagement platform serving 109 organizations across 472+ locations and 19M+ patients. Our products — Luna AI (autonomous voice and outreach), SteerNotes (AI clinical documentation), FastTrackCare (digital front door), and Revenue Cycle Intelligence — help health systems grow faster, reduce administrative burden, and deliver better patient experiences. We are growing at 48% year-over-year and we are just getting started.

About The Role

We are looking for a Technical Project Manager who can run fast, communicate with precision, and own healthcare implementations from contract signature to go-live — without dropping a single thread.

This is not a coordinator role. You will manage complex, multi-stakeholder deployments across hospital systems and outpatient networks, lead EHR integration workstreams, configure AI-powered workflows in Steer Studio, and be the single point of accountability on every engagement you own. You will work directly alongside our VP of Customer Success, Implementation, Engineering, and GTM leads and be a key driver of how we scale.

If you move quickly, communicate proactively, and know how to get a health system IT director and a CMO aligned in the same meeting — read on.

Responsibilities:

Own end-to-end implementation delivery for assigned clients, from kick-off through go-live and hypercare
Lead technical integration workstreams including EHR connectivity, HL7/FHIR data exchange, and workflow configuration via Steer Studio and Mirth Connect
Maintain detailed project plans, risk logs, and status reports; proactively surface and resolve blockers
Serve as the primary point of contact for client stakeholders (IT, clinical operations, C-suite) throughout the implementation lifecycle
Coordinate cross-functionally with Engineering, Product, and Customer Success to ensure seamless handoffs and issue resolution
Manage 10+ concurrent implementations without letting quality slip
Contribute to and maintain implementation playbooks, onboarding templates, and lessons-learned documentation
Participate in weekly operating cadences with clear metrics, accountability, and issue resolution
Track and report key implementation KPIs — time-to-go-live, adoption rates, integration success rates — to leadership weekly

Requirements

5+ years of project management experience, with at least 3 years in healthcare technology or health IT
Proven experience managing EHR integrations (Epic, Cerner, Athena, eClinicalWorks, or equivalent)
Working knowledge of HL7, FHIR, or clinical data exchange standards; ability to engage technical teams at depth
Comfortable operating with structured accountability and clear performance metrics in a fast-paced environment
Exceptional written and verbal communication skills; comfortable presenting to health system C-suite executives
Track record managing multiple complex implementations simultaneously in a fast-paced environment
Proficiency with project management platforms (Asana, Jira, or equivalent)
Comfort with ambiguity and the pace of a high-growth startup

Preferred Qualifications

Experience with AI, voice agent, or patient engagement platform implementations
Background in revenue cycle management or clinical workflow automation
Experience at multi-hospital or large health system accounts
Familiarity with Mirth Connect or integration engine platforms
PMP or CAPM certification
Series A/B startup experience
GCP or cloud-based SaaS environment background

Benefits

Competitive base salary commensurate with experience
Meaningful equity stake — you are joining at a real inflection point
Full benefits package (medical, dental, vision)
High-autonomy environment with direct access to executive leadership
Structured operating cadence with clear goals, metrics, and career growth targets
Work that touches 19M+ patients — the mission is real

Steer Health

Latest Jobs

Technical Project Manager- Healthcare Implementation