EquipNet helps the largest manufacturers in the world to buy, sell, and manage their surplus capital equipment. The company works in multiple industries including consumer packaged goods, pharmaceutical, biotech, chemical, and electronics.
We are currently looking for a Customer Success Manager to join our team.
***Our company headquarters are based in Canton, MA, but this position can be fully remote.
EquipNet’s Customer Success Managers lead the execution of project plans through directing the resources and activities, to successfully liquidate assets under scope by agreed deadlines.
Customer Success Managers are also responsible for working as a direct point of contact with clients, ensure client satisfaction, and improve areas of dissatisfaction.
They also will directly assist Project Managers and Account Leaders with certain admin functions (data collection, scheduling, meeting minutes, etc), and will have some basic logistics coordination responsibilities.
Working with all other EquipNet departments, the most successful Customer Success Managers are organized, have great communication skills, and the ability to communicate effectively (both internally within EquipNet and externally with our clients.)
The successful candidate will also be able to..
Requirements
